Service Development Manager | Accessible Transport

Salary £46,142 - £51,356 per annum | Permanent, Full Time 37 hours per week | Bamber Bridge

Do you want to play a key role in improving accessible transport services for communities across Lancashire? We’re looking for a Service Development Manager to help drive service improvement, consistency and efficiency within our Integrated Transport Services. This is a high‑impact role where your leadership, analytical skills and sector knowledge will help ensure safe, effective and value‑for‑money passenger transport services that make a real difference to people’s lives.

Working across a complex, county‑wide operation, you’ll support teams to embed new ways of working, strengthen performance management and continuously improve outcomes for service users.

What you’ll be doing

• Driving service development and continuous improvement across Accessible and Integrated Transport services.
• Supporting area and team managers to embed consistent, high‑quality working practices and robust processes.
• Analysing performance data and reporting insights to senior leaders, helping shape informed decision‑making.
• Overseeing quality assurance activity and ensuring compliance with legislation, guidance and best practice.
• Building strong relationships across teams and partner organisations to deliver effective, joined‑up solutions.

What we’re looking for

• Significant experience in managing or leading services within a passenger or accessible transport environment.
• Strong analytical and problem‑solving skills, with the ability to interpret data and drive service improvement.
• A good working knowledge of passenger transport legislation, quality standards and performance management.
• Excellent communication and influencing skills, with confidence engaging at all levels of an organisation.
• A proactive, values‑driven leader who can motivate others and manage complex priorities effectively.

Ready to apply?

If you’re passionate about improving transport services and want to help shape the future of accessible travel in Lancashire, we’d love to hear from you.

Closing Date:    17/05/2026                                              Interview Date:    09/06/2026

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted. 

In return for your passion and expertise, we offer a generous benefits package, which includes: 

• A competitive salary and Local Government Pension Scheme with generous employer contributions. 
• A great holiday entitlement of 26 days annual leave, which increases with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and have the option to buy additional leave each year.
• Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars. 
• Access to fantastic development and career opportunities. 

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. In certain circumstances consideration may be given to applicants who, as a consequence of a disability, are unable to drive

Please ensure you upload a supporting statement demonstrating how you meet the criteria for the role.

We reserve the right to close the vacancy early if we receive sufficient applications.

Job Description & Person Specification